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What We Cost (Prices from 01/07/2017)

As the skill sets required for supporting small business may differ from those used in the home environment, you'd expect to pay more for you business support.

Think again.

We won't charge you more because you have the word 'Limited' after your name. Instead we look at the skill sets involved.

Generally speaking, if you don't use a server you require the same sort of skill sets as those we use to service our home users - that means you pay the same rates:

In-House or Remote Support

If you visit one of our service centres or use our remote support service we charge for a minimum of 15 minutes (although we'll often waive the charge if you are already a customer and it's a quick fix). Otherwise the charges are:

  • First quarter hour - £25.00+VAT
  • Each subsequent quarter hour - £20.00 VAT

If however you require the more advanced skills required to work with servers our rates are:

  • First quarter hour - £30.00 +VAT
  • Each subsequent quarter hour - £25.00 +VAT

Call-out Charges

  • First half hour - £60.00+VAT
  • Each subsequent quarter hour - £20.00 VAT
  • Weekend/post 6pm rates: add £2.50+VAT per quarter hour

On-site servers rates are:

  • First half hour - £70.00 +VAT
  • Each subsequent quarter hour - £25.00 +VAT
  • Weekend/post 6pm rates: add £2.50+VAT per quarter hour

All our work carries the famous Computer Angels no fix - no fee guarantee.

Out of Area Surcharges

To be agreed with customers on a call-by-call basis - see where we work

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